WordPress Support Bought Premium Theme, Will I be refunded if I buy premium subscription now

  • Author
    Posts
  • #3004738

    I want domain mapping, unfortunately, wordpress makes you buy premium. We bought a premium theme now we need to buy premium service. Will I get refunded for the theme purchase? It’s so frustrating you can’t contact anybody.

    The blog I need help with is wildcjh.wordpress.com.

    #3004925

    Hi christopherjh4,

    I want domain mapping, unfortunately, wordpress makes you buy premium.

    Domain mapping is also available with the Personal plan. Would you rather use the Personal plan instead?

    Will I get refunded for the theme purchase?

    The Premium plan includes unlimited access to premium themes so I’d be happy to issue a refund for the theme you have already purchased.

    Keeping the Premium plan would be the more cost effective option because domain mapping is included and I can refund your theme. If you downgrade to Personal, you will pay the cost of the plan ($35.88) plus the cost of the theme ($79).

    It’s so frustrating you can’t contact anybody

    Paid plans include email and Live Chat support which you can access from this page:

    https://wordpress.com/help/contact

    If you would like me to refund the premium theme, just reply to confirm and I’ll sort that out for you.

    Thanks!

The topic ‘WordPress Support Bought Premium Theme, Will I be refunded if I buy premium subscription now’ is closed to new replies.