WordPress: Will you please help with this comment issue?

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  • #1034454

    adluria
    Member

    I am wondering if this is a general issue. Why did someone who tried to comment on my blog get this message?

    “You are being asked to login because (email redacted) is used by an account you are not logged into now.”

    She was then asked for a WordPress password, which should not have happened.

    She was not able to post her comment.

    I’m wondering how many others this has happened to.

    The blog I need help with is omyc.wordpress.com.

    #1034496
    #1034498

    thegiddygoat
    Member

    It’s because if you have a WordPress account linked to an email it asks you to log in. Otherwsie someone could use your Username in comments, when it’s not you!!

    #1034500

    adluria
    Member

    Thanks for your response. This is the person’s entire message. It doesn’t sound as thought things are working as they should:

    I tried to leave you a comment on your blog and this message popped up after I filled out my name, email and website…”You are being asked to login because (email redacted) is used by an account you are not logged into now.” It asked for a wordpress password even though I WAS logged in with my email address AND facebook???? I( finally gave up. Do you know why this is happening?

    #1034502

    thegiddygoat
    Member

    Now i’m confused, you say in this thread https://en.forums.wordpress.com/topic/wordpress-comment-glitch?replies=1 that this person doesn’t have a password? If she/he has an account with that email on WordPress then she/he would most definitely have a password, unless of course she’s forgotten it. She can’t log into a WordPress account without a password.

    #1034503

    adluria
    Member

    I made an error. The facts are in her message.

    #1034504

    thegiddygoat
    Member

    So she was definitely logged into the WordPress account associated with that email before she commented? Someone else may be able to help with this as i’m clueless now, but i’ll tag this for staff anyway, just in case.

    #1034509

    thegiddygoat
    Member

    As an aside i would say that if she wasn’t logged in before trying to comment with that email, then she would obviously need to use her password to log in.

    #1034510

    adluria
    Member

    Thanks for tagging it for staff — I really want to resolve this because I don’t want there to be an issue with people commenting on my blog. I’m trying to build up readership and don’t want people to get frustrated and not come back.

    #1034511

    thegiddygoat
    Member

    OK. Just wait for staff to respond, or someone else may even have an answer for you in the meantime. Good luck.

    #1034520

    timethief
    Member

    This page > Settings > Discussion is where you set up defaults for comments.
    http://en.support.wordpress.com/settings/discussion-settings/

    Discussion Settings
    Other comment settings
    _Comment author must fill out name and e-mail
    _Users must be registered and logged in to comment

    Note that the prompt will still appear but providing an email address and logging in are not required. You can post instructions for your visitors in a text widget if you wish. That’s easy to do. You copy and paste this into a text widget:

    Readers: Note that the email address and logging in prompts do appear for comments but providing an email address and logging in are not required.

    See here and read about how to set up a text widget. http://en.support.wordpress.com/widgets/text-widget/

    P.S. if you set up the blog for anonymous commenting then do be sure to set up full comment moderation ie. “An administrator must always approve the comment” because anonymous commenting is bound to increase the amount of spam your blog will receive.
    http://en.support.wordpress.com/settings/discussion-settings/#comment-moderation

    #1034521

    timethief
    Member
    #1034524

    adluria
    Member

    But I don’t have “Must be registered and logged in to comment checked.”

    #1034526

    timethief
    Member

    Note that the prompt will still appear but providing an email address and logging in are not required.

    #1034542

    thegiddygoat
    Member

    Thanks timethief i knew you’d have the answer. Shall i remove the modlook tag? I don’t want to be wasting staff’s time.

    #1034556

    timethief
    Member
    #1034559

    thegiddygoat
    Member

    Cheers timethief you’re a gem. I never spotted the connection, even though i modlooked both threads…duhhh!! :)

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