WordPress.com admin passed away – not a joke

  • Author
    Posts
  • #1012299

    marplat
    Member

    The small company I work for has four wordpress.com blogs that are used as websites. The admin who set them up, recently passed away. The responsibility for (quickly) updating the sites has fallen on me. The domains are hosted by GoDaddy. Before he passed away his family was able to get the information to transfer the GoDaddy login information to us but nothing else. Through a long search we have found 3 of the 4 wordpress admin logins and passwords. We have no documentation on whether or not he paid for upgrades etc. etc. 1) Is there somewhere I can find the status of the accounts. 2) Is there away to ‘reset’ the fourth account so that we can gain control of it? As an added bonus, at about 12 hours, I have the most experience with WordPress in the company. Please help. Thank you.

    The blog I need help with is marplat.wordpress.com.

    #1012391

    timethief
    Member

    This thread is flagged for Staff attention. Please be patient while waiting.

    #1012481

    marplat
    Member

    Sorry to be clear, the blogs are not listed above. That is the blog I registered so I could post. The blogs in question are:

    http://www.platsky.com (have complete access)
    http://www.asapsales.com (have complete access)
    http://www.pkluxury.com (have complete access)
    http://www.marplat.com (do not have admin access)

    Thank you in advance!

    #1012488

    macmanx
    Staff

    Those are self-hosted WordPress.org blogs, which we really can’t help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.

    WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress via their Codex and Support Forums.

    #1012489

    marplat
    Member

    Thank you for your response, but I’m still more than a little confused on our situation. From what I read over the weekend & your response:

    1) It appears that the employee who passed away used wordpress.org to create our ‘websites’ (true/false)

    2) He then posted the code as a dot.com site on GoDaddy, and somehow linked the files (true/false)

    3) Somehow the code on GoDaddy is still linked to the wordpress front-end because when I make changes in wordpress to the sites I have admin access to the changes go live instantly. (true/false)

    This last question (I promise) is not directly related to these sites, but will help none-the-less. Because I have too many other responsibilities to spend days figuring this out on my own is there any listing of certified/experienced wordpress consultants by region?

    #1012492

    macmanx
    Staff

    1. This is true.

    2. Not entirely true. He is using a registered .com domain name with the WordPress.org software, he is not using WordPress.com. Please see this for details: http://support.wordpress.com/com-vs-org/

    3. These changes are made though the WordPress.org software, not WordPress.com.

    4. If you’re looking for local professionals who can help with self-hosted WordPress.org installations, try http://directory.codepoet.com/ or http://jobs.wordpress.net/

The topic ‘WordPress.com admin passed away – not a joke’ is closed to new replies.