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WordPress.com and Jetpack Publicize issues...

  1. Our apologies. Some WordPress.com and Jetpack users may be experiencing issues with social connections via Publicize. We're aware of the issue and are working on it!

  2. Just an update that we are still chasing down this bug. Thank you all for your patience.

  3. I was wondering! thanks for picking up on it quickly

  4. Everything should be back working again. Thank you for your patience and once again, our apologies.

  5. Mine still aren't back, do I need to do anything on my end?

    Thanks!

  6. occupytheairwaves
    Member

    I can't edit existing pages on both blogs (The Enviro Show & Occupy the Airwaves) nor add new text in unpublicized text boxes. What's that about?

  7. jamallhamislamkitchencouk
    Member

    Do you have any cds electronics clothes. Or records you would like to donate after a spring clean

  8. I'm unable to access the help desk, and have received no response in the last 12 hrs. Please advise.

  9. The publicize options did come back for our blog, but now, even though it's connected, our scheduled posts still aren't going to Facebook. They appear on Twitter just fine, but we end up having to manually post them on Facebook. I've tried disconnecting and reconnecting our Facebook page, but that didn't seem to help. Any ideas?

  10. desirantsnraves
    Member

    Hi,

    When my wp links are shared on fb, either through publicize or manually, they are not showing the thumbnails and post extract .. this problem showed up two days ago .. I had difficulties with sharing my post on Thursday, Friday it seemed to have gotten resolved but now its messed up again.

    Would appreciate some help with this problem.

    The blog I need help with is

    https://desirantsnraves.com/

    Thank you!

  11. desirantsnraves
    Member

    Hi,

    When my wp links are shared on fb, either through publicize or manually, they are not showing the thumbnails and post extract .. this problem showed up two days ago .. I had difficulties with sharing my post on Thursday, Friday it seemed to have gotten resolved but now its messed up again.

    Would appreciate some help with this problem.

    The blog I need help with is

    https://desirantsnraves.com/

    Thank you!

  12. Facebook can't get my Featured Image, and today's post did not publicize to Facebook, though nothing indicates there is a problem.

  13. Hi. I cannot access my site. Please help

    https://how-tomama.com/

    Thanks

  14. desirantsnraves
    Member

    Hi,

    I got my thumbnail and extract issues sorted- thank you - but now wordpress is not counting my facebook followers . . I have connected the page to my wp blog and it is posting there directly when I publish a post but my fb followers are not being counted. This was fine till yesterday. Please help.
    My blog is
    https://desirantsnraves.com/

    Thanks!

  15. I cannot comment on my friend blog for the last 2 hours. As soon as I post a comment it magically disappears before it has never happened. Please help..
    My site is https://sight11.wordpress.com

  16. WordPress has stopped counting followers from facebook/twitter. Please check.

  17. desirantsnraves
    Member

    Hi, Thanks for responding.
    I did check. My twitter followers are still being counted and also those from the facebook profile.
    But when I disconnect the FB profile and connect the FB page it does not count those followers. I have tried disconnecting and connecting to see if that helps but the problem persists. I want to be able to include FB page followers. The problem os only with the page and counting followers.

    I would appreciate your followup in this regard.

    Thanks!

  18. desirantsnraves
    Member

    Hi, Thanks for responding.
    I did check. My twitter followers are still being counted and also those from the facebook profile.
    But when I disconnect the FB profile and connect the FB page it does not count those followers. I have tried disconnecting and connecting to see if that helps but the problem persists. I want to be able to include FB page followers. The problem os only with the page and counting followers.

    I would appreciate your followup in this regard.

    Thanks!

  19. Hi,

    My site is down and I don't know why: https://timclarinet.com

    Can you help me?

  20. @desirantsnraves, @ismailimail

    Facebook changed their API that we use to get the follower data from them, and this caused the follower counts to temporarily break. This is unrelated to the original issue from May when this thread was created.

    We made a change on our end about two hours ago and now Facebook follower counts should show again. If they don't, please try reconnecting Facebook as explained here:

    https://en.support.wordpress.com/publicize/#reconnecting-services

    @rainbowteek, @sight11, @timclarinet

    Please don't post into existing threads with completely unrelated issues. If you haven't already, you can create your own threads here:

    https://en.forums.wordpress.com/?new=1

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