WordPress.com error stats

  • Author
    Posts
  • #1406982

    I have a problem with my site stats with the plugin WordPress.com Stats, when i try to see the stats I get this error Your WordPress.com account, cascinadelsole is not authorized to view the stats of this blog.
    I have installed the plugin Jetpack some week ago, but it gave me some error and I removed.
    I want to know what I can do.

    Thanks

    The blog I need help with is edoardomazzuoli.com.

    #1407061

    supportbot
    Member

    The blog you specified at edoardomazzuoli.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #1407064

    timethief
    Member

    Have you looked for an answer to your question here > http://jetpack.me/support/ If you can’t find one then you can file a jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    #1407070

    I delete jetpack because before install this on my site i have a slide show image in the homepage functionally correct, after install jetpack the slide show doesn’t work, and now when i disable jetpack the slide show doesn’t work again

    #1407072

    timethief
    Member

    The Jetpack forum is at WordPress.org http://wordpress.org/support/plugin/jetpack If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

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