Need help? Check out our Support site, then


  1. Please tell me how to go wp-admin dashboard. I could not get into the admin page.

    The blog I need help with is

  2. ljkjklqljkhwhljkfqjhklfqjlkqjlh

    Hi there. Are you trying to access the Admin for your blog

    You can access it directly at

    You should also see an Admin Bar at the top of your site while you are logged into

  3. ljkjklqljkhwhljkfqjhklfqjlkqjlh

    This means you are not logged into the user account that created the blog. Please make sure you are logged into the same user.

  4. Your blog at is active. You may now login to your blog using your chosen username of "candyqueksan". Please check your email inbox for your password and login instructions. If you do not receive an email, please check your junk or spam folder. If you still do not receive an email within an hour, you can reset your password.

    ** Meaning I have to wait for my password ?

  5. ljkjklqljkhwhljkfqjhklfqjlkqjlh

    You should have already received the email instructing you on how to log in with that username. If you haven't, as suggested, check your spam folder, or reset your password.

  6. I reset password, and use the link you provided above
    When I click on

    it came here :!/my-blogs/56470893/posts (again)

    Hmmm... Please help me.

  7. ljkjklqljkhwhljkfqjhklfqjlkqjlh

    I've flagged this thread for Staff assistance. Please subscribe to this thread if you haven't already, and be patient while waiting for a staff member to assist you.

  8. Thank you so much for your help ...
    I am so sorry may I know how to subscribe to this thread?

  9. ljkjklqljkhwhljkfqjhklfqjlkqjlh

    Click the link on the right sidebar of this page that says "Subscribe to Topic."

    You'll also notice there's a checkbox to "Notify me of followup posts via e-mail" below the post box that you can use when you are replying to a thread.

  10. Noted.
    Thank you so much!
    Will wait patiently for the Staff to assist me.

  11. Once again thank you, I can get in to the admin dasboard.

  12. I have the same problem with my blog. I can't get to my dashboard.

  13. Same issue here.

  14. Hi guys,

    Apologies for any inconvenience you've been experiencing. We're testing something different for a very small fraction of new users, and I can confirm that all three of you were included. The setting on your expires after 24 hours so your sites should be functioning normally soon.

  15. Thank you, that's good to know!

  16. You're very welcome! I am very sorry for the confusion and any possible inconvenience you experienced.

  17. Jackiedana,
    Yesterday I can get to the admin dashboard , but today same problem

    When I click on

    it came here :!/my-blogs/56470893/posts
    again same problem.
    Please help. Thank you

  18. I have sent everyone here an email explaining how to end the test early. If you continue to have problems accessing your Dashboard/WP-admin area, please reply to the email directly.

  19. Thank you for your email Jackie,

    Yes the link is working.

  20. I have the same problem. Is that a permanent change? If so, it would be great if that was communicated, as it severely reduces the options of admins (I can't seem to invite folks for specific roles, for example).
    Many thanks,

  21. Hi musicb3,

    No, this was a short-term test of a very small percent of our new users. For those who are running into issues, we are trying to resolve them as quickly as we can, and we apologize for any inconvenience this may have caused you in the meantime.

    If you have new users on your site that are having issues accessing things, please contact me with their usernames/roles you wish to set for them via email and I'll be happy to sort things out for them.

  22. All fine now.
    Many thanks, Jackie!

  23. Hi musicb3,

    That's great! Please let me know if you run into this problem again.

  24. I'm having the same problem. Full admin dashboard gone. :-(
    I'd be grateful for your help.


  25. Hi cgresser26,

    I've sent you an email to help you out.

  26. Thank you, jackiedana!
    That seems to have worked.

  27. Hello, I'm having the same problem as well. I've tried everything, but nothing works. Can you please look into this? Thanks.

  28. I have the same problem, please send me an email so I can get back my old dashboard.


  29. I'm having the same problem! I created my account 2 days ago and I don't have a dashboard that show's up or anything.


Topic Closed

This topic has been closed to new replies.

About this Topic