WP-ADMIN DASHBOARD- CANNOT GO IN

  • Author
    Posts
  • #1393754

    musicb3
    Member

    I have the same problem. Is that a permanent change? If so, it would be great if that was communicated, as it severely reduces the options of admins (I can’t seem to invite folks for specific roles, for example).
    Many thanks,
    MusiCB3

    #1393769

    jackiedana
    Member

    Hi musicb3,

    No, this was a short-term test of a very small percent of our new users. For those who are running into issues, we are trying to resolve them as quickly as we can, and we apologize for any inconvenience this may have caused you in the meantime.

    If you have new users on your site that are having issues accessing things, please contact me with their usernames/roles you wish to set for them via email and I’ll be happy to sort things out for them.

    #1393783

    musicb3
    Member

    All fine now.
    Many thanks, Jackie!
    Best,
    MusiCB3

    #1393785

    jackiedana
    Member

    Hi musicb3,

    That’s great! Please let me know if you run into this problem again.

    #1393791

    cgresser26
    Member

    I’m having the same problem. Full admin dashboard gone. :-(
    I’d be grateful for your help.

    letchworthfairtrade

    #1393793

    jackiedana
    Member

    Hi cgresser26,

    I’ve sent you an email to help you out.

    #1393798

    cgresser26
    Member

    Thank you, jackiedana!
    That seems to have worked.

    #1393799

    jandoede
    Member

    Hello, I’m having the same problem as well. I’ve tried everything, but nothing works. Can you please look into this? Thanks.

    #1393803

    y1au1
    Member

    I have the same problem, please send me an email so I can get back my old dashboard.

    THANKS.

    #1393804

    I’m having the same problem! I created my account 2 days ago and I don’t have a dashboard that show’s up or anything.
    http://freshofftheehook.wordpress.com

    #1393806

    jandoede
    Member

    Mine is solved by now, so you can ignore my request

    #1393807

    i’m also having the same problem. when will this be fixed please??

    #1393808

    mohansandesh
    Member

    Same issue for me as well.

    mohansandesh.wordpress.com

    Thanks!

    #1393812

    ashleao
    Member

    I am having the same problem. Can you please fix this issue or inform me how to resolve the problem ASAP please?

    #1393818

    curtisrooks
    Member

    I am having the same redirect loop problem, for curtisandrooks.co.uk / curtisandrooks.wordpress.com please can I have help!

    #1393837

    jackiedana
    Member

    Hi everyone,

    I’m looking into why this is continuing to pose issues for some users, and should have an update shortly.

    #1393839

    jumpersmusic
    Member

    Hello, I’m unfortunately having the same problem. Some help would be greatly appreciated :)
    jumpersmusic.wordpress.com

    Thank you very much in advance!

    #1393841

    jackiedana
    Member

    Hi everyone,

    It appears we are still engaged in user testing, so if you run into this issue, please first try clearing your browser cache:

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If that doesn’t help, please post here and we will contact you privately with a link you can reset your account.

    #1393842

    judithodili
    Member

    Same issue with mine.

    mobiletreeview.wordpress.com

    Please can you end any user testing on my account.. so I can function normally?

    Thank you.

    #1393843

    mcbrayerer
    Member

    Hi, I am having the same issues with mine. I have made sure I am logged in, and cleared my cache multiple times with no luck.

The topic ‘WP-ADMIN DASHBOARD- CANNOT GO IN’ is closed to new replies.