I am completely frustrated. I've been emailing a WordPress "Happiness Engineer" named Karim for the past few hours about a $17 fee from WP-FEE.com that showed up on my account last night, and I just keep getting the run-around. I've proved that I haven't purchased any upgrades since 2010, and I don't have ownership over any WordPress blogs at this moment. As of last night, I deleted the only blog I had left, seotraveltips.wordpress.com, which I never purchased upgrades for. It was supposed to be a completely free account. I never even touched it after creating the name.
Karim said that I purchased upgrades in 2009 and 2010 for other blogs that have since been deleted or outbid by other people, which is correct, but haven't purchased anything since then, nor have I received any emails stating so, so I want to know why I was wrongfully charged $17 and I want a refund. Every time I ask for a refund for the $17, he comes up with another "possibility" as to why I was charged, the latest being that there was a "domain renewal for jamyerson.com on the WordPress.com account: jamyerson. Might this person be related to you, and used your card?"
No, I don't know a jamyerson, and he does not have access to my card. I think you guys made a mistake on your end and billed me instead of him. My account/username is agentvoyageur and I never used any other name seeing as how my name is Alexandra and I have no "J" in my name. Just because I share a last name with this person doesn't mean you're justified in billing me. I want a refund immediately and if I don't receive one I will be filing a claim. This is completely ridiculous.