www.interwestit.com site has been working fine. Now it times out on loading.

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  • #1469498

    dggerhart
    Member

    Site does not load. I made a quick post this morning, noticed it hand not echoed to twitter and started looking around … time out browser windows.

    Trying to understand why http://www.interwestIT.com — which is directed to interwestit.wordpress.com suddenly stopped working. Haven’t got a clue as to what changed. Back end maintenance on your side?

    DNS is at Enom.com. But this hasn’t been a problem.

    The blog I need help with is interwestit.com.

    #1469563

    dggerhart
    Member

    Good news … I can reach the Blog Cpanel …

    http://interwestit.wordpress.com/wp-admin/

    #1469564

    dggerhart
    Member

    On the phone with Enom.com (holding) to find out if their DNS is at fault.

    #1469565

    iamdiogo
    Member

    Hi!

    Did you setup any redirection on WordPress.com ? It looks like interwestit.wordpress.com is redirecting to interwestit.com, creating an infinite redirection loop.

    – Diogo

    #1469571

    dggerhart
    Member

    It’s not DNS. This is WordPress…

    #1469574

    iamdiogo
    Member

    Did you buy the site redirect upgrade?

    #1469589

    dggerhart
    Member

    Yes, the site redir ($13) was paid, it’s interesting though … I saw that it was active and yet the system kept offering that service to me as if it hadn’t been purchased.

    But that’s not the stunner — it’s that this has been stable for months.

    #1469591

    dggerhart
    Member

    Domain: interwestit.com
    Domain Mapped to WordPress.com
    Learn More | Domain Settings

    Status: Active
    This upgrade will be renewed automatically in 8 months on June 23, 2014

    DNS needs to be updated | Update Credit Card | Disable Auto Renew | Cancel | Transfer to another site
    $13.00
    USD per year
    $0.04 per day

    #1469592

    dggerhart
    Member

    “DNS needs to be updated” … referring to the fact I’m still using Enom nameservers and page frame redirect.

    Part of this effort has been to see if this configuration might have issues.

    #1469593

    dggerhart
    Member

    Enom, says that the “A” records should be changed. But again, this has been working fine until this morning.

    #1469594

    dggerhart
    Member

    Primary Domain Subscription Email / DNS
    interwestit.com Manage Domain Subscriptions
    Active Renews on July 23, 2014 Edit DNS
    Manage Email
    interwestit.wordpress.com Never expires N/A

    #1469595

    dggerhart
    Member

    I can give in and migrate name servers, alas.

    #1469596

    dggerhart
    Member

    Last post for a few hours: off to meetings…

    Maybe the advice is … if you want WordPress.com sites to work, drink the coolaid, migrate the name servers.

    Back in this thread later in the day…

    Thanks for those thoughts.

    #1469597

    iamdiogo
    Member

    This is what I see happening:

    1. interwestit.com tries to load interwestit.wordpress.com inside an iframe(to maintain the domain in the address bar)
    2. interwestit.wordpress.com loads and sends a HTTP 301 code redirecting back to interwestit.com
    3. repeat

      This is how a query to your domains looks for me:

      ;; QUESTION SECTION:
      ;interwestit.com.		IN	A
      
      ;; ANSWER SECTION:
      interwestit.com.	1540	IN	A	216.239.34.21
      interwestit.com.	1540	IN	A	216.239.36.21
      interwestit.com.	1540	IN	A	216.239.38.21
      interwestit.com.	1540	IN	A	216.239.32.21
      #1469629

      dggerhart
      Member

      Yes, I’m seeing that too. It’s that A record 216.239.32.21 — which is a Google IP … I use Google Hosted Services for mail, apps, user start pages, bla bla.

      Reason why I didn’t want to hike the Name Servers over here.

      If I knew what address (wordpress) to put in the A record, I think this would disappear.

      the other services are all configured with Cnames… shouldn’t be affected by changing the A record — If I remember my DNS engineering.

      Question is, what changed at WordPress to suddenly become sensitive to the A rec. Like, this morning.

      Weird.

      Like I said earlier perhaps I should just bite the bullet.

      #1469630

      iamdiogo
      Member

      Really weird. I’ve added the modlook tag, let’s see if can get some attention from the staff.

      #1469632

      dggerhart
      Member

      I’ve installed the WordPress NameServers at Enom.

      I’ll be backing into making the email work (we don’t get much through this domain anyway.)

      After that I can rework the records for the other services.

      I’d be interested in getting to the bottom of this, but I fell pretty confident those A records caused the recursive loop.

      God bless you for poking your nose in here with me!

      #1469635

      dggerhart
      Member

      installed the mail records … given in the support page

      MX 5 ALT1.ASPMX.L.GOOGLE.COM.
      MX 5 ALT2.ASPMX.L.GOOGLE.COM.
      MX 1 ASPMX.L.GOOGLE.COM.
      MX 10 ASPMX2.GOOGLEMAIL.COM.
      MX 10 ASPMX3.GOOGLEMAIL.COM.
      TXT v=spf1 include:aspmx.googlemail.com ~all

      I don’t think I need to dig out the verification text … so I skipped that.

      #1469636

      dggerhart
      Member

      Have begun to see the page loading now. Double checking, and I’ll test email after propagation is further along … couple of days.

      #1469637

      dggerhart
      Member

      Nope, was wrong. I can see the pages inside the wordpress admin tool at least … drop in new posts, etc.

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