My final thoughts on this issue. Oh the irony of a 44 year old mother from Port Macquarie now "tweeting" some computer dude called Matt who I had never heard of before last week in desperate attempt to get some resolution to this problem! I am technically incompetent, hence why I was on wp.com in the first place because of it's ease-of-use. I appreciate everyone's attempts here to find ways around this problem but in reality having to put messages on my blog with instructions on how to comment is never going to be a workable solution.
Just in case someone from WP is reading this who has the power to change the situation. It seems the new commenting system is (1) not letting people know they have to log in BEFORE they write their comments (2) losing their comments once they get the message they have to log in. I've experienced the frustration first hand having tried to comment on someone elses blog with my WP id only to lose my comment. People are not prepared (or unable) to remember old passwords from long forgotten WP accounts. Also, logging in with old, unused WP accounts appears in some cases to have meant they are not linked to their current blogs.
We work so hard to get people to visit our blogs to discover they are leaving frustrated by trying to leave a comment is so disheartening. As I said previously in most cases we will never know because those people won't contact us on twitter or facebook to tell us they couldn't communicate on our blog.
I don't know if the problem is fixed (yesterday I asked two regular readers to try to comment and they were still receiving the login messages). I'm assuming this is to be the new method of commenting and it saddens me that the organisation hasn't provided any responses to the concerns that have been expressed here.
I was interested to see this morning when I tried to find out what was involved in a "Guided Transfer" there was a message saying that the service was temporarily suspended as daily limits had to be applied due to overwhelming demand. Perhaps that's saying something?
I love the wp.com community and participating in things like the weekly photo challenge. I'm also very grateful for the fact that it was free, because my financial circumstances wouldn't have allowed me to spend any money on blogging when I started. But in the long run, to have a successful blog I want to be able to build my own community and have people exchanging thoughts and ideas. If the commenting system is too convoluted to allow that I will have to make other arrangements.
Thanks for listening to the whinge, I promise it's the last one.