Your attempt to do this has failed.

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  • #2012840

    justjennifer
    Moderator

    When clicked, the unsubscribe link at the bottom of forum notifications returns the above message.

    Web-based email program in Chrome 36.

    #2013029

    macmanx
    Staff

    Sorry for the trouble! I can’t reproduce the problem at the moment, is it still happening for you?

    #2013035

    justjennifer
    Moderator

    Yes, clicking on the “Want less email? Unsubscribe from this topic” link produces: https://i.cloudup.com/aSZUARr5Jl.png

    Logged in on both ends.

    #2013056

    macmanx
    Staff

    Hm, ok, is that happening on all threads or just a specific one? Are you subscribed to this one? If not, would you please subscribe, then try unsubscribing.

    If it fails again on this thread, it would be easier to test here.

    #2013062

    justjennifer
    Moderator

    All threads that I’m subscribed to.

    Just tried on this thread, which I was already subscribed to, and received the same failure notice after clicking on the link in the notification email to unsubscribe.

    #2013064

    macmanx
    Staff

    Well, you see the problem here is that the forums have become self-aware and they don’t want you to unsubscribe.

    (Kidding, I hope, we’re looking into this.)

    #2013065

    justjennifer
    Moderator

    Ah, that may explain this odd voice notification I hear when reaching that page…

    #2013066

    macmanx
    Staff

    Yeah, that’s been bothering me too.

    #2013079

    gracejiyoung
    Member

    @justjennifer!

    I just wanted to update you and let you know that this has been fixed!

    Thanks for your patience!

    #2013080

    justjennifer
    Moderator

    Hi Grace!

    Three different forum subscriptions:

    First unsubscribe attempt: If I’m logged in to WPcom, clicking on the unsubscribe link in the email brings me to the appropriate thread and it shows that I am no longer subscribed. (This one)

    Second unsubscribe attempt: If I’m not logged to WPcom, clicking on the unsubscribe link in the email brings me to the front page of the forums.

    Third unsubscribe attempt: Your attempt to do this has failed.

    #2013081

    gracejiyoung
    Member

    First unsubscribe attempt: If I’m logged in to WPcom, clicking on the unsubscribe link in the email brings me to the appropriate thread and it shows that I am no longer subscribed. (This one)

    I’m just a bit confused. It seems like the 1st attempt worked as you were unsubscribed? Was it not the case?

    #2013082

    justjennifer
    Moderator

    Yes, but only that one of the three different forum subscriptions.

    #2013083

    timethief
    Member

    I have this on all of mine too. I just ignore it click into the threads and unsubscribe in them.

    #2013084

    justjennifer
    Moderator

    Good to know you’re not sweating the small stuff, tt. :)

    #2013085

    timethief
    Member

    I think I have always received that same error message. Well, for as long as I can recall and you are right about not sweating small stuff. I have a whole new perspective now.

    #2013086

    gracejiyoung
    Member

    @justjennifer-

    It was recently fixed. Are the threads you are trying to unsubscribe from older threads? Do you have any from an hour or so back that still does this?

    Please let me know!

    #2013087

    justjennifer
    Moderator

    Here are the threads I tried to unsubscribe from:

    Attempt #1: This thread while logged in. Result: Success!

    Attempt #2: Forum Sticky on the new Post Editor Improvements while logged out. Result: Redirected to Forum front page rather than log-in page. After logging in, still ended up on the Forum front page.

    Attempt #3: “How to make a photo slideshow as a gallery?” while logged in. Result: Your attempt to do this has failed. The last post in that thread is from August 26th. Hardly enough time to grow mold on it.

    #2013088

    gracejiyoung
    Member

    When were the emails sent from attempt 2 and 3?

    #2013089

    justjennifer
    Moderator

    #2 after your post in that thread, today, roughly 3 hours ago.

    #3 from August 26th, the date of the last post in that thread.

    Past my bedtime, so I’ll catch up with you tomorrow.

    #2013090

    gracejiyoung
    Member

    Can you check if it works from an WordPress.com Forum email sent from here on out?

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